Terms and Conditions – Workshops

1. Enrolment Purchase

All enrolment purchases are subject to availability and confirmation of payment. Enrolments may be purchased online, by phone, or in person where available. Prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated

2. Refunds

Once payment has been made for an education class there are generally no refunds for a withdrawal from class. Exception may be made in the following circumstances:

  • Requests for refunds in the first week of each term or first week of the Semester#
  • If a term is missed due to illness, or injury.
  • Family hardship*
  • All requests for refunds are to be made in writing and emailed to info@artstheatre.com.au. A request for a refund does not guarantee a refund. Each refund will be determined on a case-by-case basis by either the General Manager, President or Executive Director. Any refund may incur a $25 admin fee.

3. Accessibility & Special Requirements

Parents must inform Brisbane Arts Theatre of any medical conditions that may impact a student’s participation in the program PRIOR to starting the lessons. If a student suffers any allergies or anaphylaxis, you must supply Brisbane Arts Theatre with the essential information and equipment. If required, a Medical Action Plan must be submitted and the appropriate medication must be with the student when attending classes.

4. Safety

Whilst we will take all reasonable steps to ensure staff are adequately trained for the general conduct of our rehearsals, courses, and workshops, we do not accept any responsibility for any illness or injury suffered as a result of participation in them.

Suitable shoes must be worn at all times. No thongs or bare feet.

5. Personal Belongings

All personal belongings of students should be clearly labelled with their name and phone number. Students should not bring valuable items to rehearsals, classes or workshops. Students are responsible for the safe keeping of all their personal belongings at all times and Brisbane Arts Theatre does not take responsibility for any lost, damaged or stolen items.

6. Behaviour

We expect all students to observe the code of conduct including taking instruction and being polite and respectful of the teacher and of each other. In the event of wilful disobedience or severe breaches of the student may be removed from the class. No refund will be payable in this instance.

Students may ‘opt out’ of an activity however they are expected to behave appropriately while watching. While effort is made to include all students, participation and behaviour are the responsibility of the student. Parents will be made aware of issues concerning student behaviour in person, by phone or by email.

Every effort is made to ensure our classes are fun and fair. however, as humans we all make mistakes. If you have an issue involving the workshop or a staff member, please contact the manager or the company president by email president@artstheatre.com.au

Our staff deserve respect. Any abusive or derogatory statements or actions from a student or their family member may result in the suspension or termination of the student’s enrolment.

#For semester enrolments, if cancelled in the first week of the second or fourth term, the amount refunded will be one term minus the semester discount and admin fee.

*Family circumstances can change and there are options available for families experiencing hardship. Please contact the Transition Manager/ General Manager for a confidential discussion